Support - Discover our Product Support Services
EBS - Enterprise Blockchain as a Service
Discover our support plans
Basic
Content + E-mail
Essential assistance on Lab's main questions by e-mail.
+ All content available, with a help center, FAQ, and much more.
+ All content available, with a help center, FAQ, and much more.
- FAQ | Videos
- E-mail / Form
- 8x5 Service
- 12 months contract
- SLA Service 24 hours
Mais Popular
Standard
Online Chat + E-mail
A team is available to answer your main questions via Chat during business hours, 8:00 a.m. to 8:00 p.m.
+ All content available, with a help center, FAQ, and much more.
- FAQ | Videos
- E-mail / Form
- Online Chat Support
- 8x5 Service
- 12 months contract
- SLA Service 12 hours
Enterprise
Chat, E-mail and Telephone
A team is available to answer your main questions via Chat. N1 support 24x7 via telephone.
+ All content available, with a help center, FAQ, and much more.
- FAQ | Videos
- E-mail / Form
- Online Chat Support
- N1 Support
- 24x7 Service
- 12 months contract
- SLA Service 6 hours
What is Blockchain?
Read BBChain's blockchain blog for the latest news, thought leadership, product updates, and customer stories to inform your digital transformation journey.